Commercial Department Head
Job Descriptions:
Develop and implement commercial strategies aligned with company goals for logistics and warehousing services.
Lead and manage the sales and business development teams to achieve sales targets and KPIs.
Identify new market opportunities and strategic partnerships to drive revenue growth.
Oversee the preparation of proposals, pricing strategies, and contract negotiations with clients.
Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and retention.
Monitor market trends, competitor activities, and customer behavior to adjust strategies accordingly.
Collaborate with operations, finance, and customer service departments to ensure smooth service delivery.
Provide regular sales forecasting, budgeting, and performance reporting to executive management.
Drive continuous improvement in sales processes, CRM usage, and team performance.
Ensure compliance with all internal policies, client requirements, and industry regulations.
Ensures work activities are performed in compliance with current SOPs and Work Instructions in line with the QHSSE Management System.
Qualifications:
Bachelor’s degree in Business Administration, Logistics, Marketing, or related fields
Minimum 5–10 years of experience in sales and commercial roles within the logistics and warehousing industry.
Proven experience in leading teams and managing large accounts or business units.
Strong track record in achieving sales targets and developing new business
Excellent leadership and team management skills.
Deep understanding of logistics, warehousing, supply chain, and freight forwarding operations.
Strong negotiation, presentation, and communication skills.
Strategic thinking with an ability to identify business opportunities and risks.
Proficient in using CRM systems, Microsoft Office Suite, and sales analytics tools.
High level of initiative, professionalism, and decision-making ability.
Fluent in English and Bahasa Indonesia (both written and spoken).
Willingness to travel as required.
Strong client-oriented mindset and the ability to work under pressure.
Complies with QHSE regulations in the performance of their duties.
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